Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What kind of movements do Swan & Edgar watches use?
Our timepieces are powered by high-quality hand-assembled movements, including automatic and mechanical options, designed to ensure precision and longevity.
Do you offer international shipping?
Yes, we provide worldwide shipping. Delivery times vary by location, but most international orders arrive within 5-10 business days.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition for a full refund.
Is my watch covered by a warranty?
Every Swan & Edgar watch comes with a comprehensive 5-year warranty that covers any manufacturing defects from the date of purchase.
How should I care for my leather strap?
To preserve the quality of your genuine leather strap, avoid contact with water, oils, and direct sunlight for extended periods. Clean with a soft, dry cloth.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure options like PayPal and Apple Pay.